PLAYER SUPPORT

Contact TX Poker

We’re here 24/7 for account help, deposits & withdrawals, technical issues, and general questions. Live Chat is the fastest way to reach the team.

Live Support

Connect directly with a TX Poker support specialist. Most chats are answered in under a few minutes.

24/7 Live Chat
Account & Payments
Technical Support
Include your TX Poker username and any relevant details so we can help you faster.
Live Support: Online

What we can help with

  • Account: login issues, verification, security
  • Payments: deposits, cash outs, payment methods
  • Games: rules, tournaments, promos & bonuses
  • Technical: app install, crashes, bugs

Response expectations

  • Live Chat: usually within a few minutes
  • Email: typically within 24 hours
QUICK ANSWERS

Player FAQ

Here are answers to a few of the most common questions. If you don’t see your question here, start a Live Chat and we’ll help you directly.

How do I download and install the TX Poker app?
TX Poker is available via our official download links or in the app store. Visit our Home page on your device and follow the steps under “Get the App” for your platform. If you run into any issues, reach out via Live Chat and we’ll walk you through it.
How do deposits and withdrawals work?
We support a variety of payment methods, both online and in person. In the app, open the Cashier section to view available options, minimums, and fees (if any). For in person deposits or withdraws please see your local partner. Partner locations can be found on our Partners page. For help with a specific transaction, contact Live Chat or email support@txpokeronline.com with your username and details.
I forgot my password. What should I do?
Use the “Forgot Password” option on the login screen to request a reset link. If you no longer have access to your email or run into errors, contact Live Chat so we can securely verify your account and help you regain access.
Where can I see current promos and bonuses?
The latest promotions are listed on our Promos page and inside the app. Many offers are claimed directly via Live Chat, so feel free to ask a support agent what you’re currently eligible for.
Is TX Poker only allowed in Texas?
TX Poker is only allowed within the border of Texas. Our app was specifically designed to cooperate with the Texas Penal Code, therefore players must be physically located within Texas state lines to play. Please review our Official Rules and Terms of Service, for more information on location requirements.
How quickly will support respond?
Live Chat is staffed 24/7 and most conversations are picked up within a few minutes. Email replies are typically sent within 24 hours. For urgent issues, we always recommend starting with Live Chat inside the app or using the button on this page.
Live Chat